me064 FAQ – Everything You Need to Know

Creating your me064 account is quick and straightforward. Head over to Register, fill in your details — name, email address, mobile number, and a strong password — then verify your mobile number via OTP. Once confirmed, you're all set to play. The whole process takes under two minutes, so there's really no excuse to keep waiting. Tara na!

Yes. You must be at least 21 years old to register and play on me064, in compliance with Philippine gaming regulations. We verify age during the KYC (Know Your Customer) process and reserve the right to suspend accounts that don't meet this requirement. Responsible gaming is something we take seriously here.

No. Each player is allowed only one active account on me064. Registering multiple accounts is a violation of our Terms and Conditions and may result in permanent account suspension and forfeiture of all balances. If you've forgotten your login credentials, visit Login and use the password reset option instead.

For full KYC verification, you'll need to submit:

• A government-issued photo ID (SSS, GSIS, PhilSys, Driver's License, Passport, or Voter's ID)
• A selfie holding the ID
• Proof of address (utility bill or bank statement not older than 3 months)

Verified accounts enjoy faster withdrawals and higher transaction limits. It's worth completing early so you never get delayed during a big cashout.

Go to the Login page and click "Forgot Password." Enter the email address or mobile number linked to your me064 account, and we'll send you a reset link or OTP within a few seconds. If you don't receive it, check your spam folder or contact our 24/7 live support chat.

me064 supports the most popular Filipino payment channels:

• E-Wallets: GCash, Maya, GrabPay, Coins.ph
• Bank Transfer: InstaPay / PESONet, BDO, BPI, UnionBank
• Cards: Visa and Mastercard (local debit or credit)

All transactions are processed in Philippine Peso (₱). No hidden conversion fees on local methods.

The minimum deposit is ₱500. This low entry point means more Filipino players can join and enjoy real-money games without needing a big starting budget. Deposit limits vary by payment method — GCash and Maya have higher daily limits than some bank transfers, so plan accordingly.

GCash and Maya withdrawals are typically processed within 5 minutes once approved. Bank transfers via InstaPay are usually completed within the same banking day. Requests submitted during non-banking hours may reflect the next business day. Fully verified accounts consistently experience the fastest withdrawal times.

me064 does not charge withdrawal fees on standard requests. However, some payment providers (particularly for card transactions) may apply their own processing charges. We always recommend using GCash or Maya for the smoothest, fee-free withdrawal experience. The minimum withdrawal amount is ₱500.

First, wait up to 10 minutes — some e-wallet transactions take a short time to confirm on the blockchain or payment network. If your me064 balance still hasn't updated after that, take a screenshot of the payment confirmation from your GCash, Maya, or bank app and contact our live support immediately. We'll track the transaction and resolve it quickly.

New players who register and make their first deposit on me064 are eligible for our Welcome Deposit Bonus. The exact percentage and maximum cap are displayed on the Promotions page — promos are updated regularly, so it's worth checking before your first top-up. Make sure to opt in during checkout to activate the offer.

A wagering requirement (also called a rollover or turnover) means you need to bet your bonus amount a certain number of times before withdrawing winnings derived from it. For example, a ₱1,000 bonus with 10x wagering means you need to place ₱10,000 in total bets before cashing out bonus-derived winnings. Each promotion has its own specific terms — always read them first.

Yes! me064 offers a weekly rebate for active players based on total bet volume during the week. Even if you end the week in a loss, the rebate gives you back a percentage of your wager — giving you more reasons to keep playing. Check the current rebate rate and eligibility on the Promotions page.

Generally, only one bonus can be active at a time on your me064 account. Stacking bonuses is not permitted unless a specific promotion explicitly states otherwise. If you have a pending bonus with an incomplete wagering requirement, you'll need to meet that first before claiming another offer.

me064 has a wide range of games covering all tastes:

• Roulette — European, American, and Live variants
• Fishing Games — skill-based arcade-style fun
• Color Game — the classic Filipino perya favourite, now online
• Live Casino — real dealers, real-time streaming
• Basketball Betting — PBA, NBA, FIBA, and more
• Esports Betting — Mobile Legends, DOTA 2, CS2, and more

Absolutely. All RNG (Random Number Generator) based games on me064 use certified, independently audited software to ensure fair outcomes. Live casino games are streamed from licensed studios with real dealers following strict game integrity protocols. The results are not manipulated — every spin, hand, or roll is genuinely random.

Yes, me064 is fully mobile-optimised. Open the website on any smartphone browser — Chrome, Safari, or Firefox — and it loads instantly with the full game library, deposit/withdrawal tools, and support chat. No app download is required. Whether you're on Android or iOS, the experience is smooth and responsive.

Minimum bets vary by game. Many slot and table game options start from as low as ₱1 per round, while live dealer tables typically start at ₱50–₱100. Sports and esports betting markets generally have a minimum stake of ₱20 per selection. The specific minimums are always shown on the game screen before you place your bet.

me064 uses SSL/TLS encryption across the entire platform to protect all data in transit. Financial transactions go through PCI-DSS compliant payment processors. We never store your full card number or e-wallet credentials on our servers. For account security, we recommend enabling two-factor authentication (2FA) and using a unique, strong password.

We take responsible gaming seriously. me064 offers:

• Deposit limits — set daily, weekly, or monthly caps on your deposits
• Session time reminders — get notified after extended play sessions
• Self-exclusion — temporarily or permanently suspend your account
• Reality checks — periodic pop-ups showing your session time and spend

For more details, read our Responsible Gaming page. Play for fun, not out of stress.

It takes courage to recognise the signs. If you feel your gambling is getting out of hand, contact our support team immediately to activate a self-exclusion on your me064 account. You can also reach out to the Philippine Amusement and Gaming Corporation (PAGCOR) for local support resources. Your well-being matters more than any jackpot. Read more on our Responsible Gaming page.

To permanently close your account, contact our live support or send an email to our official address with a closure request. Our team will guide you through the process, ensure any remaining eligible balance is withdrawn, and permanently deactivate your account within 48 hours. Please review our Terms and Conditions for the full account closure policy.

Try these quick fixes first:

• Clear your browser cache and cookies
• Switch between WiFi and mobile data to test connection speed
• Use a modern browser (Chrome or Firefox, latest version)
• Disable heavy browser extensions or VPNs that might slow things down

If the issue persists, check whether me064 has posted a maintenance notice, or contact support so we can look into it on our end.

The fastest way is through our 24/7 Live Chat — look for the chat icon at the bottom of any page. You can also reach us by email. Response times via live chat are typically under 2 minutes. For non-urgent concerns, our FAQ section (you're already here!) covers most common questions in detail.

me064 is accessible across the Philippines — from Metro Manila to Mindanao, Visayas, and beyond. As long as you have an internet connection and meet the age requirement, you can enjoy our full platform. No regional restrictions apply for Filipino players using local payment methods like GCash and Maya.